At Brow Box, your privacy and personal data are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. By using our website or booking services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, and other contact details you provide when booking appointments or contacting us.
- Transactional Information: Details of services booked, purchases, or payments made.
- Technical Information: IP address, browser type, device information, and website usage patterns.
- Marketing Preferences: Subscription to newsletters, promotions, or other communications.
2. How We Use Your Information
Your data is used to:
- Process and manage bookings and service requests.
- Communicate important updates, confirmations, and reminders.
- Provide personalized offers, promotions, and marketing content (only if you consent).
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our business.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
- Service providers who assist with website hosting, payment processing, or booking systems.
- Regulatory or legal authorities when required by law.
- Third-party providers in anonymized or aggregated form for analytics and improvement purposes.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and booking details.
- Analyze website traffic and usage trends.
- Serve relevant content and improve site functionality.
You can control or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.
5. Data Security
Brow Box takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet can be guaranteed 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, data is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to third-party websites. Brow Box is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
